Free "How To" Books

  • Your Employee Satisfaction Survey
  • Your Customer Satisfaction Survey
  • Your Internal Customer Satisfaction Survey
  • Your Management Feedback System (360° Appraisal, Upward Appraisal)

Each of these is a complete step by step guide, providing copious advice, numerous useful checklists and lots of other tips. They are not just sales brochures in disguise, though naturally we hope that when you have read one, you will decide that we know what we are talking about and ask us to quote for any work you want to outsource. 

All we ask in return for a copy is that you give us your contact details, and your permission to include you on our email mailing list. We won't give your details to anyone else, and we won't mail you more than once a month. 

Register on our list and download your free book

NOTE: We handle many survey projects with international scope but only for clients with a UK contact. We can't respond in detail to inquiries from outside the UK.

 

FREE BOOKS

Our books are completely free and each is available as a .pdf for Get Acrobat Reader Adobe® Acrobat®. You need version 5 or later. If you haven't already got it, you can download it free here.