A collection of client testimonials appears below.
First, here is a selection of results from our client satisfaction survey
| Item | Percentile | % Agree & Strongly agree |
|---|---|---|
| The information provided in the QUANTIFY quotation or estimate was: | ||
| relevant |
85 | 100 |
| adequate |
81 | 100 |
provided in good time |
88 | 100 |
| QUANTIFY understood the requirement. | 86 | 100 |
| QUANTIFY gave helpful advice. | 85 | 100 |
| QUANTIFY's work on the questionnaire was completed on time. | 89 | 100 |
| I was satisfied with the feedback while the survey was live. | 88 | 100 |
| The survey outputs: | ||
were delivered on time. |
85 | 100 |
appear to be error-free. |
86 | 100 |
| Throughout the project : | ||
My named contact at QUANTIFY never told me to contact someone else. |
90 | 100 |
My named contact always spoke to me in terms I understood. |
88 | 100 |
There were no nasty surprises. |
90 | 100 |
| The service was good value for money. | 80 | 100 |
| I would recommend others to use QUANTIFY for a similar project. | 83 | 100 |
| Given a similar project in future, I would use QUANTIFY again. | 83 | 100 |
Jane Isaacs
Managing Partner, ATM Consulting Ltd
Working with Quantify has been a very positive experience. Technical competence combined with a flexible and creative approach re style and content. Our partnership with you has undoubtedly improved the service we have been able to offer to our end user. Many thanks.
Adrian Farley
Head of HR, Strategic Thought Group plc
Good step by step support.
Karen Drury
Partner, fe3 consulting
Quantify is an excellent partner for us for work of this kind. Prompt, helpful, solutions focussed and, most importantly, wanting to give clients something they can use.
David Shufflebotham
Consultant - Strategic HR Projects Ashurst (International Law Firm)
David was responsive and interested in what we were trying to achieve. His advice was forthright and very useful.
Deborah Clifford
Organisational Development Manager, Isotron plc
The estimate for work to be carried out was spot on and the advice given on how to cluster the questions was enormously helpful.
Ashurst, International law firm
Ashurst
Your 'single point of contact' policy works very well. It has been refreshing and reassuring always to be able to reach you, and then to get such prompt responses both to revisions to the questionnaire before publication, and to requests for extra outputs after the survey closed.
Jay Charara BSc MSc
Occupational Psychologist, BPC Northern Ltd
Thank you for all your help with our recent reanalysis of our client's employee survey. When working to such tight deadlines, your quick response to our requests was very reassuring and the professional quality of the analysis you performed for us was impressive.
Sue Butt
Policy & Projects Officer, Chesham Town Council
With your help, this year’s residents’ survey achieved a much better response rate than the previous one and your analysis and reporting has been more comprehensive, too. I liked the way you kept me constantly in the picture throughout the project and I particularly appreciated your impressive attention to detail. I’m very pleased we chose Quantify, especially as your quotation was so much more competitive than any other we received.
Ralph Bancroft
Research Officer, Urban Living Directorate, Harrow Council
I want to thank you for all your help with our recent focus groups. Your advice beforehand was invaluable and contributed to their success. The work you carried out recruiting participants was done expeditiously and professionally. I am sure we will be making use of your services again.
Lesley Stalker & Simon Paterson
Partners, Robert James Partnership (Chartered Certified Accountants)
Many thanks for your efforts on our recent client survey. We chose Quantify for its fresh approach and emphasis on producing data which would prompt improvement. We were pleased with the instrument you developed for us and the administration all went smoothly. The progress reports while the survey was live kept us in touch as it happened and the clearly presented results highlight the areas where improvements will contribute the most. Look forward to working with you in the future.
Judith Chadwick
HR Manager, Isotron plc
From our first contact I found your service efficient. You
provided practical advice even before we agreed to give you the work.
The Employee Satisfaction Survey package was good value and very flexible,
2 areas which helped us in choosing you as our provider. We were very
pleased with the look of the survey from our version and your advice
was practical offering real solutions.
Maxine Bowles
Performance Manager, London Borough of Hillingdon
Your advice is always sound, practical, down-to earth
and you offer innovative solutions to the challenges we face. You
always deliver on time and the service you offer is of a very high
standard and good value for money.
Jane Hendy
HR Specialist, Toyota Motor Manufacturing (UK)
Ltd
Thank you for all your help with the opinion survey project,
I really appreciated your commitment and delivering everything on
or before time.
Malcolm Rappaport
Manager, Corporate Policy & Support Unit,
London Borough of Harrow
Clearly I made a wise choice of provider. I'm most impressed (and
from the personal aspect relieved) that you have managed to turn this
mammoth exercise around so expeditiously. Many thanks for the excellent
service. As you know, I would have no hesitation in recommending Quantify!
to other local authorities.
Helen Foster
Human Resources Manager, Netscalibur UK
Excellent quick service. Very flexible in providing the results in
the format required. Efficiently run operation and cost effective.
Would recommend them to others.
Martin Eke
Assistant Director, South East Employers' Organisation
for Local Authorities
Your one day seminar on authoring self-completion questionnaires
has been well received each time we have included it in our schedule.
Course evaluations indicate that delegates enjoy the day and find
it an interesting and valuable learning experience.
Hugh Chapman
Human Resources Director, Royal Berkshire Ambulance
NHS Trust
The employee satisfaction survey you developed for us is an important
tool in the management of our people. It is good to see
progress reports while the survey is active and your analysis
of survey results is always promptly delivered and easy to read. Many
thanks for a quality service at a reasonable price.
Anita Icke
Director,
H2M Limited
I appreciate your swift response as always. The Adobe Acrobat reports
and graphics are excellent, easy to find my way around and elegantly
presented.
Rob Kenwrick
Senior Partner, The Bryher Partnership
Many thanks for a professional service promptly delivered with outputs
presented in a very accessible manner. Highly recommended.
Gillian French
Director of Human Resources, Connaught plc
Excellent progress
reports while the survey was live allowed us to target reminders
in areas where response was thin. I was astonished to receive full
analysis, including our bespoke graphical reports, on the same day
we told you to close the survey to further responses. Service doesn't
get any quicker than this.
Stuart Riggall
Director of Central Services, The Richmond Fellowship
The survey outputs are proving very valuable to us. I especially
appreciated your help with the development and design of the questionnaire,
your advice on all the administrative details and the way you helped
us to get a good result within our modest budget - and then billed
us less than you originally estimated.
Jonathan Palmer
Director of Human Resources, TQ Education and
Training Ltd
The reports are well presented and very usable. I am not one
for false flattery, but I have to say that I am very impressed with
the service you offer, especially when measured on a value for money
basis.
Steve Wycherley
Personnel Department, Manufacturing Systems
Portfolio Limited
I have been asked by various members of the MSPL Management
Team to pass on thanks for your helpful advice and guidance regarding
our recent Staff Opinion Survey. Both the format of the questionnaire
and the speed of response were subjects for favourable comment from
staff. Can I say how much I enjoyed working with you, and hope that
we may perhaps be able to do so again in the future.
