Fees / Prices - Employee and Customer Satisfaction Surveys
For fees relating to the Quantify Open Employee Satisfaction Survey,
see the OESS
page.
These are examples to help you estimate the cost of your project.
They do not form part of any contract between us. We will be pleased
to quote for your project, and we will then be bound by our quotation. See
also our terms of business.
The project fee for the QUISH
package depends on the size of the project:
If you can predict these three variables, we will be pleased to give
a quotation by email, 'phone or post.
The following examples of fees may be helpful. The fees quoted include
one standard report (see
outputs illustrations) of your choice for each subset. Reports can be
provided on paper or as bookmarked Adobe® Acrobat® .pdf files
sent by email or on a on a CD-ROM together with the Acrobat® Reader
(for Windows). What is included?
The only extras will be the cost of any
business reply envelopes we supply (£30 / 1,000) and
the return postage at the normal rate plus 0.5 p per item, which the
Royal Mail charge, plus 10% surcharge which we add to cover the annual
cost of the service and responses which keep trickling in, sometimes
for months after the survey is closed and reported. The table shows
an estimate of these expenses.
QUISH package fee examples
| Keystrokes |
50 |
50 |
100 |
100 |
| Responses |
200 |
2,000 |
1,000 |
20,000 |
| Subsets |
20 |
120 |
200 |
1,200 |
| Fee |
£1,600 |
£3,000 |
£3,800 |
£27,300 |
| Expenses ? |
£90 |
£900 |
£450 |
£8,000 |
Description of service
Extra, on a time used basis, typically in the range £1,600
to £3,000.
Description of service
Translation into Foreign Languages.
Extra; between £120 and £200 per 1,000 words
depending on the language. More design and typesetting time may be
needed for scripts other than Western European. Please ask for a quotation.
Extra on a time used
basis, typically from £1,000 to £5,000.
Description of service
Extra on a time used
basis, typically from £300 to £1,000.
Description
of service
Extra. 1,000 questionnaire booklets with 4 A4 pages printed two colours
on 100gsm paper cost about
£250. We can fit up to 100
items and some
classifications into this much space, and this is about as big
as any questionnaire probably ought to be.
Description
of service
Extra, on a time used
basis. Typically from £500 to £2,000 excluding
provision of sampling
frame.
Description of service
Extra. 1,000 items comprising one A4 sheet with a reply envelope
folded, stuffed, labeled, franked and mailed for about £500
plus postage and any stationery we supply.
Description of service
Service included in QUISH.
Postage extra at cost plus 10% service fee. QUANTIFY business
reply envelopes (UK or international; DL size) extra at £30
/ 1,000.
Description of service
All included in QUISH.
Description of service
For each subset, one
standard report (see
outputs illustrations) of your choice is included in the
QUISH package.
Special reports and graphs are also illustrated in the
outputs illustrations) document. These are offered on a
time used basis.
Description of service
£500 per benchmarking report, including definition of norms
parallels in your survey, extraction of norms data to match your preferred
specification, production and supply of report.
Description of service
You may choose to have your QUANTIFY reports delivered printed
on paper or as Adobe® Acrobat® .pdf files delivered by email
or on a CD-ROM. There is no extra fee for choosing .pdf files in place
of paper reports.
If you choose to have reports in both formats, there will be a small
addition to the bill.
Description of service
Not included in QUISH, but
offered as an extra on a
time used basis.
The volume of comment the questions provoke can vary enormously but
as a rough guide, allow about £300 per 1,000 responses for
each specific free text response you include.
By specific, we mean a question like Do you have any comments
on the company's van fleet livery? or on the end of a list of
possible occupations, Other, please write in. For a general
comments area, say at the end of the questionnaire, with an invitation
such as Please use the space below to add any further comments.
allow about four times as much.
These are very rough figures, though, and we can give a better estimate
when we have seen the questionnaire, and discussed the target group
with you.
Description of
service
Extra, on a time used
basis.
Description of service
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